One platform for the whole brokerage.
CSIO eDocs that arrive filed and readable, AI review before a submission leaves the office, and an assistant that keeps the judgment calls with your brokers.
The industry's standard systems predate modern AI.
Most Canadian brokerages run on management systems designed decades before AI could read a policy document. BrokerTool is built the other way around — AI in the data model from day one, not a chatbot bolted onto a legacy screen.
Built on the standard the industry already agreed on.
Canada's property & casualty industry defined how carriers and brokerages exchange data. We build to that agreement instead of around it.
“A Toronto-based technology company that develops AI-powered software to modernize how insurance organizations operate.”
— CSIO member announcement, July 2026
CSIO delivered its official test batch to our eDocs certification mailbox — 42 sample eDocs spanning current and legacy document codes. Every one was retrieved, decoded, described, and filed end to end. Nothing landed in the unmatched queue. CSIO then granted eDocs certification to Synthmind, the company behind BrokerTool: Synthmind is listed in the CSIO certified members directory as an eDocs certified vendor.
Six stations. One file.
Every file moves along the same spine — from first contact to a confirmed policy — with an append-only audit trail behind every step.
- 1Intake
Client and account created once, never re-keyed.
- 2Quote
Third-party quote PDFs imported and structured.
- 3Application
OAF1 pre-filled from the file, checked before it leaves.
- 4Sign
Built-in e-signature. Executed forms file themselves.
- 5Bind
A licensed broker binds. By design, never AI.
HUMAN-ONLY - 6Confirm
Carrier eDocs flow back and stamp the record.
Eight capability areas. One system.
Designed as one platform rather than eight tools that email each other.
AI in-house underwriting
Every document in a file read and cross-checked against 76 validation rules before a human opens it. AI reads; deterministic rules decide.
An assistant with a job description
Fixed playbooks, not open-ended chat — being built to prepare cancellations and endorsements for signature. Regulated actions stay with a licensed human.
Policy & client lifecycle
Clients, policies, renewals, and claims in one record — an append-only activity log behind every change.
E-signature, built in
Envelopes, audit certificates, and public verification — proven as a standalone product before it became a module.
Client portal
Clients see their policies and documents, get notified when carrier documents land, and start service requests that route to their broker.
Communications & marketing
Policy events routed as the right message, logged for audit. Campaigns to the book without exporting a spreadsheet.
Broker workflow engine
Defined states with an owner and a deadline. The compliance trail is a by-product of doing the work.
Back office
Commission tracking, statement reconciliation, and a payroll ledger built to CRA requirements.
These capabilities did not start on a whiteboard.
Five of them already run as separate production systems — each earned its place against real files, real deadlines, and real regulatory obligations.
A platform that grows along your client's life.
The same client who insures a car also signs contracts, files taxes, and buys a home. Signatures, tax, and marketing are already in the family — the brokerage platform is where they converge. Brokerages have signed on, waiting on the system we are building for them.
AI handles the paperwork — brokers make the decisions. Every automation leaves the judgment call with a licensed human, because the goal was never to replace brokers. It was to give them their week back.
Running a brokerage?
Tell us where your team loses its week — we'll show you what we're building to get it back.